Frequently Asked Questions

Questions

Explore answers to frequently asked questions that families have when evaluating care options.

What is an adult family home?

An adult family home provides personalized care in a residential setting for a small number of residents. This allows for more individualized attention, a quieter environment, and a true home-like experience rather than an institutional facility.

At A Happy Home AFH, we provide 24/7 care for your loved one. This includes housing, meals, medication management, healthcare needs, physical activities, hair, nail, and podiatry needs, and many of the other basic in-home needs. We have caregivers on site 24 hours a day, seven days a week.

How do I know if this is right?

Adult family homes work best for individuals who need daily support, supervision, or assistance with activities of daily living but prefer a smaller, more personal setting. If your loved one values dignity and meaningful connection, this may be the fit you're looking for.

What care services are offered?

We offer assistance with daily living activities, medication management, mobility support, and personalized care based on each resident's needs. Care plans are tailored and adjusted as needs change over time.

How does the process begin?

Simply complete our online intake form. Our team will contact you to discuss your loved one's needs and schedule a personal tour of the home.

Can we visit before deciding?

Yes. We encourage families to schedule a tour to meet our caregivers, see the home, and ask any questions before moving forward. There's no pressure, only honest conversation.

How long does the enrollment into an adult family home take?

If all the information is complete on the enrollment form and the required documents are received (discharge papers from hospital, Power of Attorney papers, medication list, nurse assessment, etc.), then the process goes very quickly and can often be put in place in the same day.

Can my loved one keep their current primary care provider?

All of our residents keep their Primary Care Provider. They can choose to use our on-call visiting physician if it is more beneficial for them.

Can my loved one keep their current primary care provider?

All of our residents keep their Primary Care Provider. They can choose to use our on-call visiting physician if it is more beneficial for them.

Do you coordinate care with hospice?

Yes. We work closely with the registered nurses and other ancillary staff from Hospice to help provide a well-rounded continuum of care for our residents.

What if my loved one needs long term care?

A Happy Home AFH has homes and communities that are designed for long term care. We can be home to your loved one on a long-term basis.

What if my loved one is disabled/has special needs?

Most of our adult homes within our network support specialized care for adults with disabilities, even if they are not elderly.

What if my loved one needs memory care?

Most of our adult homes specialize in memory care. We are prepared to care for memory conditions for your loved one.

What if my loved one needs specialized care?

We have specialized homes to accommodate all levels of care. We have homes that specialize in behavioral management and bariatric care. They are designed to help keep costs down for our residents. We also specialize in diabetes, feeding tubes, medication management, and all forms of dementia and mental health.

What if my loved one needs additional specialized services?

We also partner with agencies that can provide specialized care like physical therapy, occupational therapy, speech therapy, geropsychiatry, home doctor, and end-of-life hospice service.

What if my loved one runs out of financial resources?

At A Happy Home AFH, we honor the original contract to provide care as long as a resident is with us. Our policy includes a 36-month private pay or any other agreed-upon payment structure. There is no need to worry about needing to move your loved one again. Our Maple Villa Care home location accepts Medicaid at admission.

What if concerns arise with the provider or staff in the home?

Many families feel that their only recourse for unheard concerns is to contact Adult Protective Services. A Happy Home AFH prides itself on customer service. Advocating for the resident and family for all of their needs and concerns are of utmost importance. Dealing with a provider and staff can be very uncomfortable and A Happy Home AFH helps mediate any concerns. Peace of mind is our ultimate goal.

Have additional Questions?

Our team is here to address any of your questions or concerns.

Ready to learn more?

Reach out today and discover how A Happy Home can provide the care your family deserves.

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